Terms and Conditions
1. Introduction & Agreement
3. Access & Reliability
4. Intellectual Property
5. Responsibility for Transmissions & Use
7. Links to Third Party Websites
8. Changes to Terms & Conditions
9. Contact Us
Introduction & Agreement
Welcome to eTow’s Terms & Conditions. eTow is wholly owned and is a product of ATA (SG) PTE. LTD. We are a team of young entrepreneurs that specialise in industry solutions. We are trying to solve the problem of hassle associated with roadside assistance via our eTow mobile application and other supporting applications.
The website www.etow.sg(“Website”), eTow mobile application(“Apps”) and the eTow Partner mobile application(“Apps”) is managed and operated directly by us, members of the ATA (SG) PTE. LTD. (“us”, “we”, “our”). We like to point out that users of our website and applications are required to read the following Terms & Conditions. Access to and the use of any information, services or materials including text, graphics, links or other items (“Materials”) found on the Website and/or Apps are subjected to the Terms & Conditions below. By accessing the Website and/or Apps, users agree to these Terms & Conditions. If you do not accept these terms, do not access the Website and/or Apps and do not use any of the services provided from or through the Website and/or Apps.
We do not directly provide the Services we offer through our Apps or other services from third parties that are featured on the Website, and Apps. We merely provide an avenue where we connect you with third parties who provide roadside assistance and other services at their own discretion. Although the Services may be arranged via our Apps, how the services are rendered by third parties are out of our hands. We do not bear any responsibility or liability for the services provided or not provided via third parties through our Apps or Website. Additionally, we are not liable or responsible for the actions or inactions of any third party service providers you get connected with via our Apps. Worry not, despite the fact that the third parties are not our employees or contractors our third party service providers that carry out the Services in our Apps are industry veterans and have your best interest in mind.
Access & Reliability
Information and data found in or published by and on the Website and/or Apps (“Content”) is done or authorised by us. We may also provide certain services either directly or via a Third party through the Website and/or Apps (“Services”).
We are unable to;
i) guarantee the accuracy, reliability, correctness or completeness of our Content and/or Services as some of these are beyond our control due to technological, real-time or other factors
ii) make or give any express or implied representation, warranty or condition, as to the results to be attained from the use of our Content and/or our Services as some of these are beyond our control due to technological, real-time or other factors
iii) make or give any representation, warranty or condition that our Content, our Services, our Website, our Apps will meet your requirements, or will be uninterrupted, timely, secure, or error free and again this due to factors beyond our control
Having expressed what we cannot do, we strive to provide the best Content and/or Service from the factors we can control. We want you have the best experience and, on our journey to attain this, we might face errors in our Services and/or Content of which we disclaim any liability from. We will work our hardest to make things right if it goes wrong and better if it goes right.
To protect ourselves and continuously deliver for our users, it is important that no part of the Website and/or Apps shall be reproduced, distributed, republished, displayed, broadcasted, hyperlinked or transmitted in any manner or by any means or stored in an information retrieval system without the prior acknowledgement from us. Additionally, no insertions of links on our Website and /or Apps from any other website, frame or “copy” any material contained on the Website and/or Apps, from any other server to our Website and/or Apps, at least not before giving us a heads up and subsequently getting our consent.
All trademarks, service marks and logos displayed on the Website and Apps are the property of ATA (SG) PTE. LTD. and where applicable, third parties identified on the website. No right or licence is given to you or any other party accessing the website to download, reproduce or use any of such trademarks or service marks. No such trademark or service mark may be used as a link or to mark any link to our website or any other site without our approval.
Responsibility for Transmissions & Use
We do seek your cooperation to adhere to these responsibilities. You are solely responsible for the content of any of your transmissions through our Website and/or Apps. Your use of our Website and/or Apps is/are subject to all applicable laws and regulations, and you agree that you shall:
i) not use our Website and/or Apps Content, or Services for illegal purposes
ii) not interfere with or disrupt computer networks or systems connected to, supporting or hosting the Website and/or Apps
iii) comply with all regulations, policies and procedures of networks connected to or which may be hosting our Website and/or Apps
iv) not use our Website and/or Apps or our Services for transmitting or submitting any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable material of any kind or nature
v) not transmit any material that encourages conduct that could constitute a criminal offence, give rise to civil liability or otherwise violate any applicable law or regulation
vi) not take any action that imposes an unreasonable or disproportionately large load on our Website and/or Apps or its associated infrastructure
You agree that all information and/or particulars sent or submitted by or from you to us in relation to the access of our Website or Apps is non-confidential and non-proprietary unless otherwise expressly indicated by you of which we will review consenting access. You agree that we shall use such feedback and information on an unrestricted basis for any purpose and to any third parties without further notice to you, this will help us in improving and keeping up with your immediate needs.
You agree that ATA (SG) PTE. LTD. or appointed parties by us shall not be subject to any obligation of confidentiality in relation to, and gives no assurance that any ideas, concepts, know-how, processes, or techniques contained in any feedback or information submitted will be treated as confidential or proprietary.
You are aware that we have no control over any opinions or information that may be transmitted or published via any online platform and media. We disclaim all liability for all such opinions or information. We will however look into these feedback, opinions and other information with regards to our Website, Apps, Content or Services and see what we can do to better suit them to your needs, whenever possible.
You agree that any form of communication, feedback and information provided to us are admissible as evidence and that you shall not challenge or dispute the admissibility, reliability, accuracy or the authenticity of the contents of such records.
Links to Third Party Websites
Third party content may appear on our Website and/or Apps or may be accessible via links from our Website and/or Apps. We shall not be held responsible, and we assume no liability for any infringement, mistakes, misstatements of law, defamation, libel, slander, omissions, falsehood or profanity in the statements, opinions, representations or any other form of content contained in any third party content appearing on our Website and/or Apps. Third party websites have differing terms and privacy practices. By leaving our Website and/or Apps and clicking on or accessing such links, we can no longer exercise control over any data or information which you provide to any other entity. We do not warrant and represent that any website linked to our Website and/or Apps is safe and secure. Any hyperlink to any other websites is not an endorsement that the contents are safe and such websites shall be accessed wholly at your own risk. Please do let us know if you face any issues from the third parties featured on our website. We will try our best to assist you where we can and we greatly value you for bringing our attention to such matters.
Changes to Terms & Conditons